If you’re an owner of content, you are faced with the rock-and-a-hard-place discussed below: content is plentiful and plenty of it is free, so how are you going to make money?
Yes, you can make your content the absolute best in class, and you will find a fraction of your audience that will pay because your content is just so damn good, but on a grand scale you can’t really add value to content. You need to come at the problem from the other side and add value to the consumer.
Social media, the tools we have now to learn about people, and the new way we build relationships between people and brands- these are the ways you’ll make each and every consumer more valuable. Display ads are nowhere – they’re a megaphone to an undifferentiated and indifferent world. But if you tell me you can reach Northwest dads in their 50s who rock climb and recently quit smoking (which you easily can, by mining plentifully available data) – and if you are a modern brand that’s built direct and personal relationships with those consumers- suddenly you’ve added value to those consumers, who, in turn, add value to you.

New word for the cuss jar (where overused meeting jargon goes to die)…is “actionable”. “Actionable” goes right along with “best practices”. You wouldn’t use anything but your “best practices”, would you? As for “actionable insights”, well, if they aren’t anything I can take action on, they aren’t insights.

I kid, really, because I was excited to see a viable tablet, and if anyone can make it happen, it would be Cupertino. I was lucky enough to watch the unveiling from Robert Scoble HQ, along with my friend Don Dodge, and to watch Robert synthesize multiple live streams of video, audio, tweets, and photos into an overview of the event.
What did we think? The take was pretty much unanimous. We’ll all buy one because it’s a fun toy and that’s what we do. We love that the 16 GB base model is $499 but we want the 64GB 3G model at $829. We aren’t blown away. Scoble says “I was expecting a 10.0 and an 8.7 showed up.” What’s the use case?

I think there’s a potential new market for AAPL here. The theory seems to be that there is a consumer base that doesn’t need a workhorse computer, does not need enterprise, but wants to surf the Web, consume media, play games, and use the applications to which iPhone users have become addicted. The larger multi-touch screen is a great use of that technology. The iPad is really fun. It’s probably not really useful (more…)

(Reposted from April 16, 2009) It’s accepted wisdom by now that newsprint as it has existed for centuries is headed towards extinction. The Web is more immediate; TV seems more personal. But stepping away from the newsroom towards the cultural beat, here’s a lifestyle example of why printed matter cannot compete with the Internet. .
This article, about the vast world of Dead recordings and the band’s living legacy, is a great story and we enjoyed reading it in our Sunday NYT. A few days later, our friend Channon brought up the article to us. A great story, yes, he said – but the best part? The best part to him was the hundreds of reader photos of Dead shows over the years that had since been submitted to the Times online.
This user-generated photo collection, which amounts to a very personal history of the Dead, gives context, community, and excitement to the original story. The Times has also made available online audio excerpts and a link to a Dead roundtable moderated by the NYT.
Really, this says it all. The online piece is interactive and multimedia. It is alive, evolves and grows via user interaction. The print piece can only live in its moment, and quickly becomes irrelevant.

Today’s hot tools are tomorrow’s obvious must-haves and next week’s obsolete strategies.

Naturally we get a lot of calls these days from folks wanting social media programs.

When you’re building out a marketing strategy which calls for communication & outreach with/to/from brand fans and consumers on the Web:
DON’T say “What are we doing on Twitter and Facebook?”
Say “What are our goals? What are we hoping to achieve here?” and build your strategy from there.